Completed July 29, 2026 15:00 – 16:00

Overcoming Siloed Sales Channels and Fragmented Customer Experiences with Dynamics 365 Commerce

Overcoming Siloed Sales Channels and Fragmented Customer Experiences with Dynamics 365 Commerce

Are your retail operations still managed through separate systems for stores, e-commerce, inventory, campaigns, and customer experience?

At Pargesoft, we invite you to our webinar exploring integrated, omnichannel retail processes with Dynamics 365 Commerce.

In this session, we will discuss how physical stores, e-commerce, and back-office operations can be managed on a single platform with Dynamics 365 Commerce. We will explore how to deliver a consistent customer experience across all channels, make sales processes more traceable, and manage retail operations more efficiently end-to-end — supported by live demonstrations and real project experiences.

What Will We Cover in the Webinar?

  • Integrated retail approach with Dynamics 365 Commerce
  • Managing store, e-commerce, and back-office operations on a single platform
  • Strengthening the omnichannel customer experience
  • Unified tracking of sales, inventory, campaign, and customer data
  • Building a channel-independent, consistent, and traceable shopping experience
  • Reducing manual workload and data fragmentation in retail operations
  • Building integrated retail processes within the Dynamics 365 ecosystem
  • Examples from real project experiences

Who Should Attend?

  • Retail, store operations, and e-commerce managers
  • Teams responsible for sales, marketing, and customer experience processes
  • Organizations looking to manage store and online sales channels in a more integrated way
  • Companies using or planning to use Dynamics 365 Commerce
  • Teams looking to manage inventory, campaign, customer, and sales data on a single platform
  • Decision-makers focused on omnichannel retail, digital transformation, and customer experience

Speaker

  • Alihan Uyumaz D365 F&O Team Lead

Event Details

Date
Wednesday, July 29, 2026
Time
15:00 – 16:00
Platform
Microsoft Teams
Duration
50-minute presentation + 10-minute Q&A
Event Language
Turkish

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