Microsoft signs Coca-Cola to 5-year cloud technology and business software deal

Coca-Cola Co. will standardize its business operations on Microsoft’s Azure cloud platform, Dynamics 365 customer service software and Microsoft 365 apps such as Microsoft Teams under a five-year deal announced by the companies Monday morning. The Atlanta-based beverage giant has previously used cloud technology and business software from companies including Amazon and Salesforce. Financial terms…

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4 essential capabilities to make the most of Artificial Intelligence in the workplace

To realize the benefits of Artificial Intelligence, your business needs more than great technology and great data. That’s a given. You need tools and applications your employees will actually use that empower them to quickly develop solutions that drive efficiencies. Then, as they become more familiar with AI, that help them confidently reach for bigger…

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Dynamics 365 Customer Service Insights

Dynamics 365 Customer Service Insights; Make better decisions and proactively improve customer satisfaction with AI-driven insights. Make the benefits of AI real for your business Take informed action to improve your customer service experience using out-of-the-box insights. Measure performance over time across all channels, identify areas for growth, and improve productivity with innovative AI capabilities…

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Mixed reality solutions from Microsoft

Mixed reality in the real world Mixed reality solutions from Microsoft; Companies around the globe are already using mixed reality to improve efficiency, delight customers, and reach their business goals. Here are some examples of where mixed reality was truly transformational. Heads up and hands-free Thyssenkrupp, an elevator manufacturer, wanted to reduce maintenance downtime and…

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